Contents

  1. About These Terms
  2. Our Services
  3. Platform Architecture & Maintenance
  4. Domain Names
  5. Website Build & Pricing
  6. Infrastructure & Uptime
  7. Form Routing & Lead Delivery
  8. Additional Work
  9. Cancellation
  10. Intellectual Property
  11. Compliance Responsibility
  12. Limitation of Liability
  13. Privacy & Governing Law
  14. Contact

01About These Terms

These Terms and Conditions are entered into between Toby Renfors trading as Tork Digital (ABN: 96 344 238 441) ("we", "us", "our") and any individual or business ("you", "the client") who engages our services.

By proceeding with a quote, making a payment, or otherwise engaging our services, you agree to be bound by these terms. Please read them carefully.

02Our Services

Tork Digital provides website design, development, and hosting services for Australian businesses. Our core offerings are:

  • Website Build a one-time design and development engagement resulting in a live website.
  • Hosting & Care ongoing hosting, form routing, and SSL certificate management, billed monthly or annually.
  • Additional Work content updates, design changes, new pages, and other custom requests, quoted separately.

03Platform Architecture & Maintenance

Tork Digital develops websites using static, zero-dependency architecture (hand-coded HTML, CSS, and JavaScript). Unlike traditional content management systems, this architecture contains no active databases or plugins.

  • Stable by design: Because the site contains no self-updating software components, the code is delivered in a fixed, stable state. The website structure will remain unchanged unless manual alterations are made to the source code.
  • What care covers: The Hosting & Care fee covers your active access to the deployment pipeline, form routing functionality for your contact and enquiry forms, and automated SSL security certificate management.

04Domain Names

Important, please read: Hosting fees do not include domain name registration or renewal costs. Your domain name is your own asset and remains your responsibility to manage and renew. We will assist with initial domain setup, but ongoing renewal and any associated reminders are your responsibility, and we are not liable for domain expiry or loss.

If you need a new domain name registered, we can assist with this as a separate add-on service, enquire for details. Domain registration costs will be passed through to you, in addition to any service fee.

05Website Build & Pricing

All prices are quoted in Australian Dollars (AUD).

The current pricing is:

  • Website Build: A$2,499 one-time. Founding rates may be available, enquire for details.
  • Hosting & Care: A$49.99 per month, or pay annually at A$570 to save.

Upon agreement to proceed with a build, we will begin the design and development of your website at a pace that allows for proper review and refinement, subject to timely provision of content, approvals, and feedback from you.

The build fee covers custom design tailored to your business, mobile-first responsive development, SEO foundational setup, and deployment to live. It does not cover content writing, photography, or stock image licensing unless otherwise agreed in writing. One round of reasonable revisions is included; further revision rounds may be charged separately.

Payment Structure

The website build fee is payable in two equal instalments:

  • 50% deposit: A non-refundable deposit of fifty percent (50%) of the total build fee is required before any design or development work commences. Work will not begin until this deposit has been received and cleared. The deposit secures your place in our build schedule and covers the initial design and development effort.
  • 50% final payment: The remaining fifty percent (50%) is due upon completion of the build, prior to the website being deployed to your live domain and prior to the transfer of ownership of the website files and code.

Completion is defined as the point at which the agreed scope of work has been delivered and made available to you for final review. The final payment becomes due at this stage, regardless of any delays on your part in providing final approval, content, or feedback. Minor outstanding revisions within the agreed scope do not delay the final payment becoming due.

The website will be deployed to your live domain, and ownership of the design and code will transfer to you (as set out in Section 10), only once the final payment has been received in full. Until final payment is made, Tork Digital retains all rights to the website and its underlying code, and may withhold deployment or delivery of files.

This payment structure applies to the one-time website build only. It does not apply to the Hosting & Care subscription, which is billed separately on a monthly or annual basis as set out above.

If the final payment is not received within a reasonable period following completion, we reserve the right to treat the engagement as cancelled. In such cases the deposit is forfeited, no ownership of the website or code transfers to you, and any work produced remains the property of Tork Digital.

06Infrastructure & Uptime

Tork Digital uses enterprise-grade public cloud infrastructure and content delivery networks to host and distribute website files globally.

  • Third-party dependency: We do not own, operate, or maintain the underlying physical data centres or network routing paths provided by our hosting infrastructure.
  • Uptime limitation: Website availability and uptime are dependent upon the service levels and reliability of the third-party hosting platform. We manage the deployment pipeline but do not guarantee uninterrupted website availability. You acknowledge that platform outages, global routing failures, or upstream network disruptions are subject to the hosting provider's operational status and fall outside our operational control and liability.

07Form Routing & Lead Delivery

Website contact and enquiry forms use native form handling to route submissions directly to your nominated email address.

  • Delivery fail-safes: While bot-protection is implemented, email delivery depends on third-party mail servers such as Microsoft and Google.
  • Liability: Tork Digital is not liable for missed business, delayed notifications, or email spam filtering issues that occur after the form data successfully leaves the website.

08Additional Work

Requests for work outside the scope of your plan, including new pages, design changes, content updates, and custom features, will be assessed and quoted before any work commences.

Some additional work may be charged at an hourly rate. We will always provide a clear quote or estimate and obtain your written approval before proceeding. We will not begin additional work until approval is received.

09Cancellation

You may cancel your Hosting & Care subscription at any time by contacting us through the enquiry form on our website.

Cancellation takes effect at the end of your current billing period. No partial refunds are issued for unused time within a billing period, including annual plans.

The 50% deposit for a website build is non-refundable once paid, as it secures your place in our schedule and covers the initial design and development effort (see Section 5). If you choose to cancel a build after the deposit has been paid but before completion, the deposit is forfeited and no further amount is owed. If you wish to cancel before paying the deposit, simply let us know and no charge applies.

Upon cancellation of hosting, we will provide a reasonable transition period during which you may retrieve your website files.

10Intellectual Property

Upon receipt of full payment for the website build, ownership of the website design and code transfers to you. You are free to use, modify, and host the website as you see fit.

We retain the right to feature your website in our portfolio and marketing materials unless you request otherwise in writing.

Any third-party assets used in your website (fonts, stock imagery) remain subject to their respective licences. We will always use appropriately licensed assets, but ongoing licence compliance is your responsibility after handover.

11Compliance Responsibility

Where we implement specific regulatory text, disclosures, or required wording as provided by you, we do so as supplied. We are not responsible for the accuracy or currency of that content.

Ongoing monitoring of legal compliance, licensing disclosures, and required wording specific to your industry remains your sole responsibility. Any changes required by regulators or third parties will be executed as standard text modifications, quoted as additional work.

12Limitation of Liability

To the maximum extent permitted by South Australian law, Tork Digital shall not be liable to you or any third party for any consequential, incidental, indirect, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunity, or loss of data, arising out of the operation, temporary downtime, or management of the website.

Our total liability for any claim arising from our services is limited to the total amount paid by you in the three months preceding the claim.

Nothing in these terms limits liability for fraud, personal injury caused by negligence, or any liability that cannot be excluded by law.

13Privacy & Governing Law

We collect and handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. We collect only the information necessary to provide our services and will not sell or share your data for marketing purposes.

These terms are governed by the laws of South Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of South Australia. We will always attempt to resolve disputes amicably before formal proceedings.

14Contact

For questions about these terms or our services, please get in touch through the enquiry form on our website. We will respond as soon as we can.

  • Toby Renfors trading as Tork Digital
  • ABN: 96 344 238 441

These terms were last updated June 2026. We reserve the right to update these terms at any time.